Technician Terms & Conditions

To activate your technician account, you must provide accurate and valid information, including:

Required Documents

• Aadhaar Card
• PAN Card
• Passport Size Photo / Profile Photo
• Mobile Number
• Residential Address
• Bank Account Details (for settlements)

Additional documents may be requested if required for verification purposes.

You agree to provide accurate and up-to-date information regarding:

• Personal details
• Contact information
• Service experience
• Service location preferences
• Banking information

Any false, misleading, or incomplete information may result in account rejection or suspension.

As a registered technician, you agree to:

• Provide professional and courteous service to customers.
• Complete assigned service requests within the specified timeline.
• Update job status accurately through the Namma RO App.
• Follow company guidelines and service procedures.
• Maintain a professional appearance and conduct while attending customer locations.

Technicians must respect customer privacy at all times.

You must not:

• Share customer information with unauthorized persons.
• Store or misuse customer contact details.
• Use customer information for personal or non-service-related purposes.

• Technicians must follow approved company procedures for service charges and collections.
• Unauthorized collections or direct transactions outside company policy are strictly prohibited.
• Settlement payments will be processed to the registered bank account as per company policies.

The following activities are strictly prohibited:

• Submission of fake documents
• Misrepresentation of service completion
• Fraudulent activities
• Inappropriate behavior with customers
• Unauthorized service charges
• Misuse of the application
• Technicians shall not sell, promote, or recommend any unauthorized products, spare parts, or materials other than those approved and supplied by Namma RO.

Violation of these conditions may result in immediate suspension or permanent account termination.

Namma RO reserves the right to suspend or terminate technician accounts in cases of:

• Verification failure
• Repeated customer complaints
• Policy violations
• Fraudulent activities
• Unsafe or unprofessional conduct

By registering as a technician, you consent to:

• Verification of submitted documents
• Storage of information required for operational purposes
• Communication regarding service assignments, updates, and company notifications

Your information will be handled in accordance with the Namma RO Privacy Policy.

Any disputes, claims, or legal matters arising from these Terms & Conditions or the technician's engagement with Namma RO shall be subject to the exclusive jurisdiction of the courts located in Coimbatore, Tamil Nadu.

By selecting "I Agree" and continuing registration, you acknowledge that:

• The information provided is accurate.
• You have read and understood these Terms & Conditions.
• You agree to comply with all Namma RO policies and operational guidelines.