Terms & Conditions
Please read these terms carefully before using Namma RO's services. By booking a service or purchasing a product from us, you agree to be bound by these terms.
- Last Updated: [Date]
- Governing Law: India
Welcome to Namma RO. By accessing or using the Namma RO mobile application ("App"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the App.
Terms and Conditions – Namma RO App
About Namma RO
Namma RO provides water purification products, installation services, maintenance services, AMC (Annual Maintenance Contract) management, service requests, and customer support through this App.
User Registration
- Users may be required to register using their mobile number and OTP verification.
- You are responsible for maintaining the confidentiality of your account information.
- You agree to provide accurate and complete information during registration.
- Namma RO reserves the right to suspend or terminate accounts that contain false or misleading information.
Services and Bookings
- Users may schedule installation, maintenance, repair, or service requests through the App.
- Service availability may vary based on location and operational capacity.
- Namma RO reserves the right to reschedule appointments due to unforeseen circumstances.
Product Information
- We strive to ensure that all product descriptions, specifications, and pricing are accurate.
- However, errors may occasionally occur, and Namma RO reserves the right to correct any inaccuracies without prior notice.
Payments
- Payments made through the App are processed through authorized third-party payment gateways.
- Users agree to provide accurate payment information.
- Namma RO is not responsible for payment failures caused by banks, payment gateways, or other third-party providers.
Refunds and Cancellations
- Refunds, if applicable, will be processed according to Namma RO's refund policy.
- Cancellation requests may be subject to applicable charges depending on the service or product purchased.
User Responsibilities
Users agree not to:
- Use the App for unlawful purposes.
- Attempt unauthorized access to the App or its systems.
- Upload or transmit harmful software, viruses, or malicious code.
- Misuse the services provided through the App.
Intellectual Property
All content, logos, trademarks, designs, images, and materials available on the App are the property of Namma RO and may not be copied, reproduced, or distributed without prior written permission.
Limitation of Liability
Namma RO shall not be liable for:
- Any indirect, incidental, or consequential damages.
- Service interruptions caused by internet, telecom, hosting, payment gateway, or third-party service providers.
- Delays resulting from circumstances beyond reasonable control.
Privacy
User information collected through the App will be handled in accordance with the Namma RO Privacy Policy.
Modification of Terms
Namma RO reserves the right to modify these Terms and Conditions at any time. Updated terms will be published within the App and become effective immediately upon publication.
Termination
Namma RO may suspend or terminate user access if these Terms and Conditions are violated.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Contact Information
For any questions, support requests, or complaints, please contact:
Namma ROEmail: [Support Email]Phone: [Support Number]Address: [Business Address]By using the Namma RO App, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.